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Waste Carrier Licence: CBDU632021

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07520 637778

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One Clear Logo

Waste Carrier Licence: CBDU632021

Call us for Same/Next Day Collection

Privacy Policy for One Clear

Last Updated: 30-Mar-2026

At One Clear, we are committed to protecting the privacy and security of our customers. This policy outlines how we collect, use, and safeguard your data in compliance with the UK Data Protection Act 2018 and UK GDPR.

1. Data We Collect

We collect personal information that you voluntarily provide to us when requesting a quote or booking a service. This includes:

  • Contact Information: Name, email address, and phone number.

  • Service Details: Property address/postcode, description of waste (e.g., pet waste area size, house clearance volume), and photos of the site if provided.

  • Payment Information: We do not store credit card details; all payments are processed through secure third-party providers.

2. How We Use Your Information

We use your data strictly for business operations:

  • To provide accurate quotes for residential and commercial waste removal.

  • To coordinate our teams for same-day or scheduled collections.

  • To send service updates and “Job Complete” reports (including GPS-stamped photos).

  • To comply with legal obligations, such as maintaining waste transfer notes under our Waste Carrier License (CBDU478885).

3. Google Ads & Lead Forms

If you reach us via Google Ads:

  • We collect your information via Google’s secure Lead Form Assets.

  • This data is used solely to contact you regarding your specific inquiry.

  • We do not sell, rent, or share your lead data with any third-party marketing companies.

4. Data Retention & Security

  • Security: We use industry-standard encryption to protect your data from unauthorized access.

  • Retention: We keep customer contact details and waste transfer notes for the minimum period required by UK environmental law (typically 2 years for waste transfer records).

  • Your Rights: You have the right to request a copy of the data we hold about you or to request its deletion at any time, provided it does not conflict with legal record-keeping requirements.

5. Contact Us

For any questions regarding your privacy, or to exercise your data rights, please contact our Data Protection Officer:

  • Email: info@https://oneclear.co.uk//

  • Phone: 07520 637778

  • Address: 55 Edgwick Road, Coventry, CV6 5FP