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Waste Carrier Licence: CBDU632021

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One Clear Logo

Waste Carrier Licence: CBDU632021

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GDPR

GDPR & Data Protection Statement

1. Data Controller One Clear Limited is the “Data Controller” for all personal information collected via https://oneclear.co.uk/ and our associated advertising platforms.

  • Contact: Data Protection Officer, info@https://oneclear.co.uk//

  • Address: 55 Edgwick Road, Coventry, CV6 5FP

2. What Personal Data We Process We limit our data collection to what is strictly necessary to perform our waste removal services:

  • Contact Details: Name, telephone number, and email.

  • Location Data: Property address and postcode for routing and service delivery.

  • Service Images: Photos of waste areas (before/after) for quality assurance and “Proof of Service” reports.

3. Why We Process Your Data (Legal Basis)

  • Contractual Necessity: We need your data to provide quotes and fulfil service bookings.

  • Legal Obligation: Under the Environmental Protection Act 1990, we must record the origin of waste on a Waste Transfer Note.

  • Legitimate Interests: We process data for internal business improvements and to respond to enquiries made via Google Ads.

4. How We Protect Your Data

  • Encryption: All lead data from Google Ads is transferred via encrypted webhooks (SSL/TLS).

  • Access Control: Only authorised One Clear technicians have access to your address and contact details for the duration of the service.

  • No Third-Party Marketing: We never sell your data to third-party marketing or “lead generation” firms.

5. Data Retention

  • Waste Transfer Notes: Kept for 2 years (Legal requirement).

  • General Enquiries: Deleted after 6 months if no service is booked.

  • Customer Records: Retained for the duration of our service relationship and for 6 years following for tax/accounting purposes.

6. Your Rights Under UK GDPR You have the right to:

  • Access: Request a copy of the data we hold on you.

  • Rectification: Ask us to correct inaccurate information.

  • Erasure: Ask us to delete your data (subject to legal waste-tracking requirements).

  • Data Portability: Request your data in a structured, machine-readable format.

7. Lodging a Complaint If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO).